Shipping policy
Thank you for shopping with Arxirion! We are dedicated to providing a seamless shopping experience. Below is our updated shipping policy:
1. Processing Time
• Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
• Orders placed on weekends or holidays will be processed on the next business day.
• If there are unexpected delays, we will notify you via email.
2. Shipping Methods & Delivery Times
We currently offer the following shipping option:
• Standard Shipping: Estimated delivery within 6-9 business days (processing and transit time) for orders within the United States and Canada.
• Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
3. Shipping Rates
• Standard Shipping: Free shipping is available for all orders within the United States and Canada.
4. Order Tracking
• Once your order has shipped, you will receive a confirmation email with a tracking number.
• You can use this tracking number to monitor your package’s progress on the carrier’s website.
5. Address Accuracy
• Please ensure your shipping address is complete and accurate at checkout.
• Arxirion is not responsible for delivery issues caused by incorrect or incomplete addresses.
• Once an order has been shipped, we are unable to make changes or reroute the package.
6. Shipping Delays
• While we strive to process and ship orders promptly, delays may occur due to unforeseen circumstances such as severe weather, high shipping volumes, or customs processing.
• If there is a significant delay, we will notify you via email.
7. Lost or Damaged Packages
• If your package is lost in transit or arrives damaged, please contact us at contact@arxirionofficial.com as soon as possible.
• We will work with the carrier to investigate the issue and determine the best solution, which may include a replacement or refund.
8. Returns & Exchanges
• If you are not satisfied with your order, please refer to our Returns and Refund Policy for further instructions.
9. Contact Us
For any shipping-related questions, feel free to reach out to us at:
Email: contact@arxirionofficial.com
Not just a brand, a statement – Arxirion.